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Help centre

Guides, rules and support for every SVNL game. Can’t find an answer? Ask in the SVNL Discord.

FiveM

  • Getting started

    What you need, joining and verifying in the Discord, your SVNL account, connecting, and the queue.

  • Troubleshooting

    What the connection messages mean and how to fix them, plus missing textures and getting unstuck in game.

  • Keybinds and commands

    The default keys for the phone, inventory, menus, vehicles and voice, and the chat commands players can use.

  • Your first day

    What you start with, your phone, getting a job and your licences, money, food, and what happens if you go down.

  • Garages and impound

    Parking in a bay, taking your car out, the 7-day rule, wrecks, insurance and getting a car back from the impound.

  • Reporting and appeals

    How to report a player, a cheater or a bug, what to include, and how to appeal a staff decision.

  • FiveM server rules

    The rules for roleplay on SVNL’s FiveM server. They expand on section 12 of the Code of Conduct.

Rules for every game

  • Code of Conduct

    How everyone is expected to behave across SVNL, and how staff handle reports.

  • Terms of Service

    The agreement for using SVNL’s games, website and Discord.

  • Privacy Policy

    What SVNL collects, why, and how to ask for it to be deleted.

Your SVNL account

Reports, appeals and support